Privacy Policy

Collection Of Personal Information

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Use Of Personal Information

We may use information collected about you for any lawful purpose, including the following:

To provide you with our products and services, customer service and support, and other relevant information;
To market our products and services to you, including by email and text message subject to your consent;
To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts;
To send you abandoned cart reminders if you added items to your shopping cart but did not complete check out;
To comply with the law and to maintain the security of our website; or
With your consent, or as otherwise disclosed at the time information is collected.

SMS Messaging & Opt-In

By providing your mobile phone number through our website forms, service requests, or other communication channels, you consent to receive SMS text messages from Safe & Sound Remodeling, LLC related to service updates, appointment confirmations, and occasional promotional offers.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP.

Your SMS consent and phone number will not be shared with third parties or affiliates for marketing purposes. For more details regarding SMS communications, please refer to our Mobile Messaging Terms and Conditions.

Disclosure Of Personal Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security & Handling

We take reasonable administrative, technical, and physical measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. While no internet transmission or storage system can be guaranteed to be 100% secure, we implement safeguards designed to protect your information and limit access to authorized personnel who require it to perform their duties.

Analytics

We may also utilize tools that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes.

For more information about how Google Analytics collects and uses data when you use our website, visit: www.google.com/policies/privacy/partners

To opt out of Google Analytics, visit: tools.google.com/dlpage/gaoptout

Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.

Email and Text Message Communications

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we may still send you messages related to our transactions and relationship with you, such as service confirmations.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available through the footer link on our website.